How to use Multi-Ring

Inside of WhatConverts Call Flow feature, there are three different ways to direct a caller to a destination:

• Direct to a Destination Number
• Round Robin
• Multi-Ring

The WhatConverts Multi-ring option will call all the recipients you have set up simultaneously.

When you add a Dial Step to your call flow, choose "Multi-Ring" as the Dial Type to send the incoming call to multiple recipients simultaneously.

Choose to send your call to a "Phone Number" or "SIP Address" and enter the Destination Number. Click "+ Add Recipient" for each destination number you would like to ring simultaneously.

Below is an example of a Multi-Ring that calls three recipients simultaneously. Recipients can be added or removed as needed.