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    Help Center Lead Management and Reporting Lead Management FAQ

    Viewing Duplicate and Spam Leads


    1By default, duplicate and spam leads are hidden in the Lead Manager and Reporting. To view these, log into your WhatConverts profile. Click "Leads" from the top menu.

    2In the Lead Manager select the "Choose Columns" button. Under General, check the boxes for Spam and Duplicate. Close the Choose Columns window.

    Duplicate and spam selections

    3In the Duplicate and/or Spam column, select the drop down from the column header and select "Yes".

    View Spam leads drop down

    You can also click the blank space above "No" to view all leads.

      Note: If multiple form submissions are received from the same person within 30 seconds, we automatically mark these leads as duplicates.

    All duplicate and spam submissions are automatically removed after 30 days and will no longer be accessible. If you would like to keep these leads please remove the duplicate or spam tag from the lead.

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    Whatconverts Features for your Business
    Email Notification Qualification
    Lead Management Email Notification Qualification

    Within the email, simply click “Yes” or “No” to answer whether or not the lead is quotable.

    Instant Phone Number Setup & Tracking
    Lead Tracking Instant Phone Number Setup & Tracking

    Select a tracking number, provide the destination number, and start tracking calls.

    HIPAA Compliant Call Tracking Software
    Lead Tracking HIPAA Compliant Call Tracking Software

    Keep ePHI information secure.

    Export Current Data Set
    Lead Management Export Current Data Set

    Simply download only the visible columns you have pulled up in your dashboard.

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