Browse Help Center
Browse Help Center
Join 20,000+ other marketers and start getting marketing clarity

Subscribe to our newsletter and get proven marketing strategies for growing your business.

    Related Integrations
    Forms Contact Form 7

    Last update on July 22, 2022

    Contact Form 7
    Chat Zoho SalesIQ

    Last update on July 25, 2022

    Zoho SalesIQ
    Forms Justuno

    Last update on July 22, 2022

    Justuno
    Help Center Integrations Webhooks

    Phone Call (In Progress)


    This article will give you example data format for a new in progress phone call that is received and a POST request as JSON sent to your webhook URL.

    {
      "trigger": "new",
      "lead_id": 153928,
      "user_id": "51497-af17340d-62b8-3044-423f-3dc754e621c2",
      "lead_type": "Phone Call",
      "lead_status": "Unique",
      "date_created": "2016-02-01T14:09:01Z",
      "quotable": "Not Set",
      "quote_value": null,
      "sales_value": null,
      "spotted_keywords": "buy,quote",
      "lead_score": 50,
      "lead_state": "In Progress",
      "profile": "My Profile",
      "profile_id": 51497,
      "account": "My Account",
      "account_id": 27313,
      "lead_url": "https://www.whatconverts.com/contact",
      "landing_url": "https://www.whatconverts.com/",
      "operating_system": "iOS 12",
      "browser": "Chrome Mobile 71",
      "device_type": "Smartphone",
      "device_make": "Apple iPhone",
      "call_status": "In Progress",
      "phone_name": "Google AdWords",
      "tracking_number": "+17044486577",
      "destination_number": "+17045436123",
      "caller_number": "+18033861858",
      "caller_name": "WHATCONVERTS",
      "caller_city": "Charlotte",
      "caller_state": "NC",
      "caller_zip": "28226",
      "caller_country": "US",
      "line_type": "Landline",
      "lead_source": "google",
      "lead_medium": "cpc",
      "lead_campaign": "lead generation",
      "lead_content": "new ad",
      "lead_keyword": "generating leads",
      "ip_address": "107.210.21.188",
      "notes": "This is a new lead!",
      "contact_name": "Jeremy Helms",
      "contact_company_name": "Call Tracking Company",
      "contact_email_address": "hello@whatconverts.com",
      "contact_phone_number": "+17044695324",
      "email_address": "hello@whatconverts.com",
      "phone_number": "+17044695324",
      "field_mappings": {
        "Company Name": "Call Tracking Company",
        "Contact Person": "Jeremy Helms",
        "Email": "hello@whatconverts.com",
        "Phone Number": "(704) 469-5324"
      },
      "gclid": "CLibmtmqpNICFcSfGwodQbUAvg",
      "msclkid": "25d83debf85f146b8f1d66a754c6a56c",
      "unbounce_page_id": "f8e32bbc-e1a1-2c5b-b4d3-c6289c8e33b",
      "unbounce_variant_id": "b",
      "unbounce_visitor_id": "107.210.21.1881565955056416071",
      "salesforce_user_id": "15228103840",
      "roistat_visit_id": "wqeOuWjfeIUQdd122casdLK",
      "hubspot_visitor_id": "5a72d290d2d21865a693f14bcf710fed",
      "facebook_browser_id": "fb.1.1621529626600.927228660",
      "facebook_click_id": "fb.1.1621529626598.IwAR1yDeb6_5RRDGD3fTthh9cPoaqhLYYyDFLN-LolvQwaMAPMhGRljDj-POc",
      "google_analytics_client_id": "1017418163.1594157791",
      "vwo_account_id": "512835",
      "vwo_experiment_id": "2",
      "vwo_variant_id": "2",
      "vwo_user_id": "D4A14C3EFD6DB2A51749E1A931BE96B44",
      "duplicate": false,
      "spam": false
    }
    

    For additional information on setting up webhooks see Webhooks.

    Was this page helpful?
    👍Yes
    👎No
    Get a FREE presentation of WhatConverts

    One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.

    Schedule a Demo
    Whatconverts Features for your Business
    Unique Business Insights
    Analytics & Insights Unique Business Insights

    WhatConverts gives you the functionality to create custom reports to reveal insights for any type of company.

    Call Flows - Post Call Qualification
    Lead Tracking Call Flows - Post Call Qualification

    Allow your people to qualify incoming calls as leads as soon as the call ends.

    Add Marketing Data to Chat
    Lead Tracking Add Marketing Data to Chat

    WhatConverts reports web chats as a conversion action, revealing which marketing drives chats.

    Leads by Campaign & Keyword
    Analytics & Insights Leads by Campaign & Keyword

    Optimize PPC efforts with campaign and keyword tracking for every conversion.

    Join 20,000+ other marketers and start getting marketing clarity

    Subscribe to our newsletter and get proven marketing strategies for growing your business.

      Related Integrations
      Forms JotForm

      Last update on July 22, 2022

      JotForm
      Reporting Octoboard

      Last update on July 22, 2022

      Octoboard
      Forms Contact Form 7

      Last update on July 22, 2022

      Contact Form 7
      ready to get marketing clarity?

      Grow your business with WhatConverts

      14 days free trial Easy setup Dedicated support
      G2 Users Love Us Badge
      G2 High Performer Badge
      G2 High Performer Small Business Badge
      G2 Momentum Leader Badge
      G2 High Performer Europe Badge