Customerly is a live chat software that helps your business capture visitors from your site and convert them into leads. Customerly also allows you to talk to your customers and take your customer support on-the-go with applications in both the Apple App Store and Google Play.
WhatConverts captures the chats and leads from Customerly and lets you know the marketing that brought the customer to your site and inspired their chat session. With the Customerly integration, you will gain marketing clarity by knowing the Source, Medium, Campaign, Content and Keyword of all your incoming chats along with a link to the full message transcript and contact information for quick follow up or to review the chat.
A Customerly integration with WhatConverts gives you:
With WhatConverts your phone calls, form submissions and web chats can all be seen in one place. You get that information and more all directly in your WhatConverts dashboard and you can view the information of what page the customer was on when they submitted a lead, what marketing brought them to you and view chat transcripts and call recordings.
WhatConverts answers your conversion questions including:
With WhatConverts, you have the tools to see what marketing converts, whether they call, chat or begin the sales journey with a form submission; we track those conversions and sales back to the marketing responsible, giving you the complete marketing picture.
One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.Schedule a Demo
WhatConverts reports web chats as a conversion action, revealing which marketing drives chats.
Automatically track visitors back to the marketing source, medium, campaign, ad and keyword.
We capture the full chat ticket information and store the lead with its marketing data.
Automatically send chat events to Google Analytics to define conversion funnels.
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