Browse Help Center
Browse Help Center
Join 20,000+ other marketers and start getting marketing clarity

Subscribe to our newsletter and get proven marketing strategies for growing your business.

    Related Integrations
    Ecommerce BigCommerce

    Last update on August 15, 2022

    BigCommerce
    Chat Intercom

    Last update on July 21, 2022

    Intercom
    CRMs PipelineDeals

    Last update on August 19, 2022

    PipelineDeals
    Help Center Lead Tracking Form Tracking

    JotForms Form Tracking


    If you haven't added your WhatConverts tracking script to your website, add your tracking script.

    1Log into your JotForms account. From the JotForms Dashboard, where your forms are listed, click on the form you'd like to embed on your page and select "Edit Form".

    At the top of the page, click "Publish". Then, click the "Embed" option, select "Source Code". Click the green "</> Copy" button. Navigate to your website and paste the form code into the HTML page on your website.

      Important: To track JotForms in WhatConverts, you must use the Source Code embed method.

    Jotform Source Code Embed

    2Log into the WhatConverts you want to track your JotForm in. Select "Tracking" from the top menu. Select "Forms" and click "Web Forms".

    Web Form Selection

    3Click the"Add Web Form" button, and select "Manual Setup". Name your form, select Attribute Type "Class" and enter Attribute Value as "jotform". Click the "Finish" button.

    jotform setup

    4 Test your form by filling in the form on your website to submit a test lead. Go back to your WhatConverts Profile. Click "Leads" in the top menu. Under the Lead Manager review your test form submission.

    Jotform tested Lead Manager

    If you have any questions, please contact us here: Contact WhatConverts Support or email support@whatconverts.com

    Easily Track your JotForm Web forms in WhatConverts by using the Source Code Embed method when embedding the form on your website.

      Note: forms embedded using iframes is not preferred due to security measures implemented by browsers. You can read more about iframes here.

    If you haven't added your WhatConverts tracking script to your website, add your tracking script.

    Use the JotForm "Source Code Embed" method.

    When embedding the JotForm form within your website, ensure that you have used the Source Code Embed method.

    From the JotForms Dashboard where your forms are listed. Click on the form you'd like to embed on your page and select "Edit Form".

    At the top of the page, click "Publish". Then, click the "Embed" option, select "Source Code". Click the green "</> Copy" button. Navigate to your website and paste the form code into the HTML page on your website.

    Jotform Source Code Embed

    Alternatively, from the JotForms Dashboard where your forms are listed. Click on the form you'd like to embed on your page, mouse over to the far right and select the "More" drop down. Click "Publish Form".

    Publish Jotform

    In the Publish window, click "Embed", then under Embed Options, select "Source Code". Click the green "Copy Code" button to copy this code. Navigate to your website and paste the form code into the HTML page on your website.

    Identify Your Form in WhatConverts

    To track your JotForm form, we need to identify the form in WhatConverts. We need a form name, form id, form class or form action to know which form(s) to track. Once we know what form to track our script picks up the information submitted through your form and adds them to your WhatConverts profile.

      1Login to WhatConverts and select your profile. If you have only one profile this will be selected automatically.
      2Select the "Tracking" menu item. Select "Web Forms".
      Web Forms
      3Click the green "Add Web Form" Button, and select "Advanced Integration".
      Add Web Form
      Add Web Form Advanced
      4Name your form.
      5Select Attribute Type "Class" and enter Attribute Value as "jotform-form"
      6Click the "Add" button

    Finish Adding the Attributes

    Test the Form

    Test your form by filling in the form on your website and submitting. The No lead found will disappear and you'll see the form submission listed on your dashboard.

    JotForm visible in WhatConverts

    Your JotForm form is now live and tracking.

    Was this page helpful?
    👍Yes
    👎No
    Get a FREE presentation of WhatConverts

    One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.

    Schedule a Demo
    Whatconverts Features for your Business
    Branded Reports
    Analytics & Insights Branded Reports

    Use your own branding on WhatConverts reports.

    Filter/Group by Product or Service
    Lead Management Filter/Group by Product or Service

    Seeing leads grouped by product or service allows marketers, clients and business owners to gain deeper insights.

    Call Flows - Scheduled Hours and Holiday Routing
    Lead Tracking Call Flows - Scheduled Hours and Holiday Routing

    Reroute calls that occur outside your active business times.

    Call Flows - Post Call Qualification
    Lead Tracking Call Flows - Post Call Qualification

    Allow your people to qualify incoming calls as leads as soon as the call ends.

    Join 20,000+ other marketers and start getting marketing clarity

    Subscribe to our newsletter and get proven marketing strategies for growing your business.

      Related Integrations
      Lead Tracking Integration Mixpanel

      Last update on July 22, 2022

      Mixpanel
      Reporting AgencyAnalytics

      Last update on September 1, 2022

      AgencyAnalytics
      Landing Pages & Site Builders Unbounce Conversion Tracking Integration

      Last update on July 22, 2022

      Unbounce Conversion Tracking Integration
      ready to get marketing clarity?

      Grow your business with WhatConverts

      14 days free trial Easy setup Dedicated support
      G2 Users Love Us Badge
      G2 High Performer Badge
      G2 High Performer Small Business Badge
      G2 Momentum Leader Badge
      G2 High Performer Europe Badge